At Roots, Fruits & Flowers we're keen to ensure you're completely satisfied with your purchases and shopping experience. In the unlikely event that you're unhappy, please don't hesitate to contact us and we'll do our best to resolve any issues.
If you have an issue with your delivery, would like to return a product or would like to report a damaged product please call us on 0141 334 3530 or email orders@rootsfruitsandflowers.com.
If you decide you don't want an item or items in your order, you can return it to us within 14 days, in the same condition it arrived and we will issue you a full refund for the item(s). Please note that you will be responsible for the cost of returning the item if it is not faulty. This does not affect your statutory rights.
Whilst we try very hard to deliver your items to you in perfect condition, if you do receive any that are damaged or faulty then we will issue a replacement product free of charge.